Delete your Fiyna account
Option 1: in the app
- Open Fiyna and sign in.
- Open your Profile and choose Delete my account.
- Confirm, enter your password and tap Request deletion. Your request is recorded and we will contact you by email about next steps.
Option 2: by email
If you cannot open the app, email [privacy email] from the address registered to your account with the subject “Delete my account”. We will verify it is you before acting.
Before you delete
- Shared spaces you own: transfer ownership or close the space first. A space cannot be left without an owner.
- Unsettled balances: settle or note them with the other members. Deleting your account does not erase what others are owed.
- Export: download a copy of your data first if you want one.
- Subscriptions: cancel in Google Play or the App Store. Deleting your account does not cancel store billing.
What happens
| Data | Result |
|---|---|
| Your profile (name, email, preferences) | Deleted |
| Your Personal Space and everything in it | Deleted |
| Sign-in sessions, tokens and one-time codes | Deleted immediately |
| Records you created in shared spaces | Kept so other members’ balances stay correct, shown as “Former member” where practical |
| Audit logs and records we must keep by law or to prevent fraud | Kept only for as long as required |
| Backups | Overwritten on their normal cycle |
We complete deletion within 30 days of a verified request. Deletion cannot be undone.
Want to partially delete?
To remove specific records without closing your account, delete them in the app or email [privacy email].